Insurance and Coverage
・Insurance
Our rental vehicles are covered by an insurance and compensation system as outlined in the table below. However, any costs exceeding the limits of the optional insurance, incidents falling under the exclusions of the insurance policy, accidents violating the rental car agreement, or cases where a police accident report cannot be obtained will be the responsibility of the customer.
| Insurance Details | Coverage | Per-Accident Deductible & Compensation Amount (Customer’s Responsibility) |
|---|---|---|
| Bodily Injury Insurance | Unlimited | ¥100,000 per accident |
| Property Damage Insurance | Unlimited | ¥100,000 per accident |
| Passenger Insurance (Personal Injury Insurance) | ¥30,000,000 per passenger | ¥100,000 per accident |
| Vehicle Compensation | Actual Cash Value | ¥100,000 per accident |
・Non-Operation Charge (NOC) – Compensation for Business Interruption
The Non-Operation Charge (NOC) is a fee charged to the customer when an accident, theft, breakdown, contamination, vehicle maintenance damage, or seat burn occurs during the rental period, requiring repair or cleaning of the vehicle. This fee compensates for the business interruption during the repair or cleaning period and is the responsibility of the customer, as it is not due to the company’s fault.
| If drivable (and returned to our company) | ¥150,000 |
| If not drivable* | ¥300,000 |