Our rental vehicles are covered by an insurance and compensation system as outlined in the table below. However, any costs exceeding the limits of the optional insurance, incidents falling under the exclusions of the insurance policy, accidents violating the rental car agreement, or cases where a police accident report cannot be obtained will be the responsibility of the customer.
・Non-Operation Charge (NOC) – Compensation for Business Interruption
The Non-Operation Charge (NOC) is a fee charged to the customer when an accident, theft, breakdown, contamination, vehicle maintenance damage, or seat burn occurs during the rental period, requiring repair or cleaning of the vehicle. This fee compensates for the business interruption during the repair or cleaning period and is the responsibility of the customer, as it is not due to the company’s fault.
If drivable (and returned to our company)
¥150,000
If not drivable*
¥300,000
*Distance up to 50 km from the scheduled return location. For distances over 50 km, an additional ¥10,000 will be charged for every 10 km.
・Overview of Optional Coverage (Voluntary)
These optional coverage programs are voluntary services designed to reduce certain financial liabilities of the Lessee in the event of an accident or breakdown. They are provided in accordance with the Rental Car Terms and Conditions and the Appendix “Optional Compensation Program” and do not cover all damages or costs in full.
Deductible Reduction Coverage (Per Accident)
Reduces the deductible amount under vehicle damage coverage in the event of an accident or breakdown.
This coverage applies per accident. If multiple accidents occur, the deductible will apply to each incident separately.
The scope of coverage and maximum reduction amounts are determined by the Company.
Rental Period
Fee
Par day
¥500
Par week
¥2,500
Par month
¥9,000
Maximum up to
¥20,000
Non-Operation Charge (NOC) Reduction Coverage
Reduces the Non-Operation Charge (NOC) incurred when the vehicle cannot be used due to an accident, breakdown, or damage.
Coverage is subject to limits and conditions determined by the Company.
Rental Period
Fee
Par day
¥1,000
Par week
¥5,000
Par month
¥20,000
Maximum up to
¥50,000
Important Notes
These optional coverages reduce certain financial liabilities only and do not eliminate all costs or responsibilities.
Coverage does not apply in cases such as drunk driving, intentional or grossly negligent acts, violations of the Terms, or failure to follow required procedures.
For full details, coverage conditions, and exclusions, please refer to the Appendix “Optional Compensation Program” of the Rental Car Terms and Conditions.
・Security Deposit (Refundable)
This deposit is not an insurance or coverage fee.
It will be refunded if no accident, damage, or unpaid charges occur.
Deposit Type (Refundable)
Fee
ETC Card Deposit
¥50,000
Optional Coverage Not Selected:
¥50,000
ETC Card Deposit – Settlement and Refund
ETC usage charges will be settled at the time of vehicle return.
If the total ETC charges are less than the deposited amount, the difference will be refunded.
If the total ETC charges exceed the deposited amount, the excess balance must be paid by the customer.
All settlements and refunds are generally handled in cash (Japanese yen).
Security Deposit When Optional Coverage Is Not Selected
The security deposit will be settled at the time of vehicle return.
In the event of an accident or breakdown, if the incurred costs exceed the deposited amount, the customer will be required to pay the difference.
All settlements and refunds are generally handled in cash (Japanese yen).
